Legal

Privacy Policy

What we collect

When you send an inquiry, we collect what you type into the form: your name, company, email, phone, company type, country or region, material interests, volume, timeline, project details and, for sample requests, a shipping address. We also note which page the form was sent from.

Why we collect it

We use it to answer your inquiry, send samples, prepare quotations, and manage our business relationship with you. That's it.

How it's stored

Submissions are stored in our database. Access is limited to the people who handle inquiries. We keep records for as long as they're useful for the business relationship, and you can ask us to delete yours.

We don't sell your data

We don't sell, rent, or trade your information. We share it only with service providers that help us run the site and send email, and only as needed to do that.

Cookies and analytics

We use Cloudflare Web Analytics to count visits and see which pages are useful. It doesn't use cookies, doesn't track you across other sites, and doesn't collect personal information. We don't use advertising cookies.

Questions

Write to hello@terraloommaterials.com to ask about your data or request a change or deletion.

Draft policy, TerraLoom Materials, operated by Heliotec.